Privacy Policy

1. Introduction

Welcome to WutWell. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

WutWell is operated by WutWell, located at Hviezdoslavova 2, 949 01 Zlaté Moravce, Slovakia. We are the data controller responsible for your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and mailing address when you contact us or place an inquiry.
• Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
• Communication Data: Any information you provide when contacting us through our contact form or email.
• Marketing Preferences: Your preferences for receiving marketing communications from us.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill your product inquiries and orders
• To send you information about our products and services (with your consent)
• To improve our website and user experience
• To comply with legal obligations and protect our legal rights
• To detect and prevent fraud or other illegal activities

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you have given explicit consent for specific purposes
• Contract: When processing is necessary to fulfill a contract with you
• Legal Obligation: When we must comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that help us operate our website and business
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business

All third parties are required to respect the security of your personal data and treat it in accordance with applicable law.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

10. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

11. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

WutWell

Hviezdoslavova 2

949 01 Zlaté Moravce, Slovakia

Phone: +421 37 918 72 640

Email: [email protected]

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.